As the eCommerce trend takes over the global market, more and more businesses are looking to capitalize on it. The primary requirement for jumping on to this opportunity is to have an online store where you can showcase your products. When it comes to developing one for your business, you need to choose a platform that works and Magento makes a great choice in this context. Hiring the right developer or agency for Magento Development Services is crucial because their skills and experience can make all the difference to the success of your store and business.
So it is best to be extra careful while hiring a Magento developer for creating, maintaining, and supporting your eCommerce store. While intensive research and knowledge about the agency are crucial, you can also rely on a few questions to adjudge their expertise. Here is a list of questions that you can ask them before finalizing them for handling the development of the online store for your business.
How many years of experience do you have?
Perhaps the most crucial question that you should ask is about the experience of the company and members in their team. An experienced company will obviously know the entire challenges faced during the development process. So they would be in a better position to address them quickly and effectively to create a result-oriented store within a minimal time span. Having developed a similar eCommerce site like yours will be an added advantage.
Can you show your portfolio of projects handled till now?
Checking their project portfolio would be a smart idea for getting a fair view of the kind of work they have done before. The complexities and size of projects and type of clients matter as well. With this, you will be able to get an idea about the quality of services that you are likely to get. Be careful to check the client reviews and testimonials and ensure that these are genuine too because unscrupulous providers do create fake portfolios and post fabricated reviews. Whether you are hiring a Magento development company in India or abroad, honesty should be your first priority.
What will be the deadline for project completion?
Timely completion and delivery of the website are of key importance because this is when you can start building your online presence and promoting it. Hence, proper planning is important because you will need to have the entire plan in place according to the deadline of the store’s development. Ensure that the company has a good reputation for timely delivery of projects. Also, ask about the methodology they follow because you would not want to go slack with the quality of services in any case. The best approach would be to have them share a detailed plan that mentions all the tasks and milestones along with their completion dates, right at the initiation of the project.
What are the communication channels that you are available?
Another question that you must absolutely ask when you Hire Magento developer from an agency is the communication channels they would be available on. Availability for communication is a reliable way to assess the service quality, reliability, and truthfulness of the company right from the start. Check out the channels they use for communicating with the clients; Live Chat, Email, Skype, and Phone are mandatory because they ensure smooth and quick connectivity anytime. Good communication is the key because you may need to connect with the team several times to share feedback or seek improvements.
What are the engagement models?
A significant question that must be put forward to the development company relates to the engagement models for hiring a developer or team. Most agencies come up with flexible hiring options such as on-site, off-shore, fixed cost or hourly billing. It is advisable to work with such a provider because flexibility is always an advantage for businesses that want to opt for services that match their requirements and budget.
Do you offer post-deployment support?
The role of an application development partner should not be confined to just developing and deploying your Magento store but should extend beyond as well. After all, it is important to ensure that the store performs seamlessly throughout its lifespan because you cannot afford downtime or poor UX any time. Make sure that the company also provides dependable Magento support services to resolve issues and get the store back on track whenever needed. Besides troubleshooting support, they should also be there to assist you with upgrades and security patch installation.
Conclusion-
Asking these questions from a Magento web development company is the best way to start a project because it will enable you to identify their suitability for your project. Transparency and clarity matter when it comes to outsourcing services as you need to be connected with the provider for the long term and their commitment and service quality have a direct impact on your business. MageIndia is a leading Magento agency that offers a complete range of services for design, development, migration, upgrade, maintenance, and support for Magento stores. Get in touch with us whether you need an eCommerce store built from scratch or want some improvements in an existing one.